Order Information & Management
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Modifying or Canceling an Order: Because we strive to dispatch orders as quickly as possible, we can only accommodate changes or cancellations within 1 hour of order placement. Please contact support immediately if you need to adjust your shipping address or order contents.
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Order Confirmation: After checkout, an automated confirmation email is sent immediately. If you cannot find it, please check your spam folder or verify the email address used at checkout.
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Damaged or Missing Items: If your order arrives damaged or with missing items, please email photo evidence to support@soraskins.com within 48 hours of delivery so we can issue a free replacement.